Privacy Policy

 

At Looges, we respect your privacy and are committed to protecting your personal information. This detailed Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. It also outlines your rights regarding the data we collect and how you can exercise those rights.

 

1. How We Collect and Use Your Personal Information

 

We collect your personal information to provide our services, enhance your shopping experience, and ensure smooth order processing. This information allows us to:

 

• Process orders and payments.

• Communicate with you about your purchases and account.

• Improve our website, products, and services based on user behavior and feedback.

• Send marketing and promotional materials, which you can opt-out of at any time.

• Ensure the security of our website and detect fraudulent activities.

• Respond to customer service inquiries and support requests.

 

2. What Personal Information We Collect

 

We collect various types of personal information depending on how you interact with us:

 

• Contact Information: Your name, email address, phone number, and shipping address.

• Account Details: If you create an account, we store your username, password, and account preferences.

• Payment Information: Your billing address and payment details (processed through secure third-party providers).

• Transaction Information: Order details, purchase history, and any communications related to your orders.

• Communication Data: Any information you provide when contacting customer support or submitting feedback.

 

3. Information We Collect Directly from You

 

The majority of the information we collect is provided directly by you when:

 

• Creating an account or making a purchase.

• Subscribing to our newsletter or marketing emails.

• Filling out a contact form or reaching out to our customer service team.

• Participating in surveys, reviews, or promotional activities.

 

4. Information We Collect about Your Usage

 

We automatically collect certain information about your device, browsing actions, and usage patterns when you visit our website:

 

• Device Information: IP address, browser type, operating system, and device identifiers.

• Website Activity: Pages visited, time spent on pages, links clicked, and referring URLs.

• Location Data: General geographic location based on your IP address to improve the relevance of content.

 

This data helps us improve the functionality of our website, optimize user experience, and personalize content.

 

5. Information We Obtain from Third Parties

 

We may also receive information from trusted third parties, including:

 

• Payment Processors: Information regarding your transactions (e.g., payment status) but not sensitive payment details like credit card numbers.

• Social Media Platforms: If you interact with us through social media, we may collect certain public information from your social profiles (e.g., likes, shares).

• Third-Party Vendors: Information from partners that provide services like fraud prevention, shipping, and analytics.

 

6. Cookies

 

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies store small amounts of data on your device and allow us to:

 

• Remember your preferences and settings (e.g., language, shopping cart).

• Track website performance and analyze user behavior.

• Provide personalized content and targeted ads.

 

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

 

7. How We Disclose Personal Information

 

We do not sell your personal information. However, we may share your data with:

 

• Service Providers: Trusted third parties who assist with payment processing, order fulfillment, shipping, marketing, and website hosting.

• Legal Authorities: If required by law or to comply with legal processes (e.g., in response to court orders or regulatory requirements).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners.

 

We ensure that all third parties handling your data adhere to strict confidentiality and security standards.

 

8. User-Generated Content

 

When you submit reviews, comments, or other user-generated content on our website, you agree that this content may be publicly displayed. We are not responsible for the privacy of any personal information you choose to make public through these submissions.

 

9. Third-Party Websites and Links

 

Our website may contain links to third-party websites. Please be aware that Looges is not responsible for the privacy practices of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

10. Children’s Data

 

Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take immediate steps to delete it. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

 

11. Security and Retention of Your Information

 

We take your data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

 

• Encryption: We use SSL encryption to secure data transmissions.

• Access Controls: Only authorized personnel have access to your personal data.

• Data Minimization: We collect and store only the data necessary for our operations.

 

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted or anonymized.

 

12. Your Rights

 

You have the right to:

 

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections to inaccurate or incomplete personal information.

• Deletion: Request the deletion of your personal data, subject to certain legal exceptions.

• Object or Restrict Processing: Object to or request the restriction of the processing of your data in certain circumstances.

• Data Portability: Request a copy of your data in a structured, machine-readable format.

 

To exercise any of these rights, please contact us using the details below.

 

13. Complaints

 

If you have concerns about our use of your personal data, please contact us directly. We will work to resolve your complaint. You also have the right to lodge a complaint with your local data protection authority.

 

14. Contact

 

If you have any questions or requests related to this Privacy Policy or how we handle your personal information, please contact us at:

 

Looges Customer Support

Instagram: looges__

Whatsapp: +92 334-4446297

 

We are here to help with any inquiries regarding your data or privacy rights.

 

This Privacy Policy is subject to updates, and any changes will be posted on this page. We encourage you to review this policy periodically to stay informed of how we protect your information.